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Meta’s AI agent for WhatsApp Business is now available globally★ 74
TechCrunch AI5h agoNew Tool
Meta Business Agent is now globally available inside WhatsApp Business after nearly two years of testing in markets such as India and Mexico. The agent can answer customer questions, recommend products, book appointments, qualify leads, and hand off conversations to humans. Meta plans to bundle it into some WhatsApp Business Premium tiers, while large businesses will pay based on token usage.