Meta’s AI agent for WhatsApp Business is now available globally

Meta is rolling out its WhatsApp Business AI support agent globally, with token-based billing for large businesses.

Meta Business Agent is now globally available inside WhatsApp Business after nearly two years of testing in markets such as India and Mexico. The agent can answer customer questions, recommend products, book appointments, qualify leads, and hand off conversations to humans. Meta plans to bundle it into some WhatsApp Business Premium tiers, while large businesses will pay based on token usage.

摘要由 AI 整理,以原文為準。