Rivian Picked the Worst Time to Cut the Teams It Could Least Afford to Lose
INSIDE 硬塞 AI·41 days ago·Business
Electric vehicle maker Rivian laid off consumer-facing staff almost simultaneously with the start of deliveries for its mainstream-targeted R2 model. The move has drawn criticism for undermining customer service and brand experience precisely when the company is trying to win over a broader, less brand-loyal audience. Analysts warn the cuts risk damaging long-term retention and reputation at the worst possible time.
