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NEA's Tiffany Luck: Enterprises Are Still Figuring Out Their AI ROI

After a wave of 'tokenmaxxing' — leadership-driven pushes to maximize AI tool usage — enterprises are confronting steep financial consequences. Uber reportedly burned through its annual AI budget in months, some companies cut Claude licenses, and Meta shuttered an internal AI usage leaderboard. NEA partner Tiffany Luck argues enterprises are now entering a more disciplined phase, moving from enthusiasm-driven deployment toward a harder search for measurable return on investment.