Salesforce Acquires AI Customer Service Platform Fin for $3.6 Billion★ 73
TechCrunch AI43 days agoBusinessSalesforce has agreed to acquire Fin, an AI-powered customer service platform, for $3.6 billion. The deal is aimed at strengthening Agentforce, Salesforce's enterprise platform that enables businesses to build and deploy custom AI agents for task automation. By integrating Fin's team and technology, Salesforce seeks to deepen its position in AI-driven customer support and enterprise automation.
利用機器學習升級客服系統：Hugging Face 的實務指南
Hugging Face Blog1,555 days agoTutorialIn today's business environment, customer service is a critical pillar for maintaining client relationships and brand reputation. Yet customer service teams…