Respond.io, a Malaysian startup deploying AI agents to manage high-volume customer conversations, has raised $62.5 million in new funding. The company differentiates itself with a per-conversation pricing model rather than the traditional per-seat SaaS structure. With fresh capital in hand, Respond.io is eyeing acquisition targets in North America and Europe to accelerate its global footprint.
A series of recent moves from Silicon Valley and statements from major tech giants collectively point to a profound paradigm shift in the industry: AI…