A new Pew Research poll reveals a sharp tension in American attitudes toward AI: nearly half of adults now use chatbots at least occasionally, yet nearly two-thirds believe the technology is advancing too quickly. Overall chatbot adoption jumped from 33 percent in 2024 to 49 percent today. ChatGPT has seen especially strong growth, with its usage doubling since 2023.
A newly published study reports that just 16 percent of Americans expect artificial intelligence to have a positive effect on society — a stark contrast to the optimism dominant inside the tech industry. The finding points to a wide and potentially widening trust gap between AI developers and the general public. For companies deploying AI products at scale, the data represents a meaningful headwind around adoption, regulation, and social license to operate.
A new Pew Research study reveals that only 16 percent of Americans believe artificial intelligence will have a positive impact on society. The finding exposes a sharp divide between Wall Street's sustained enthusiasm for AI investment and the deep skepticism prevalent among everyday U.S. adults. The gap reflects broader public concerns about whether the technology's benefits will extend to ordinary people rather than corporations and investors.
Anthropic published the first results from Anthropic Public Record, a recurring survey series on public attitudes toward AI. The first wave surveyed nearly 52,000 Americans in late 2025 and found broad hopes for medical progress and accessibility, alongside major fears about job loss, cognitive dependency, and misinformation. Respondents also showed bipartisan support for government involvement, legal accountability, privacy protections, child safety rules, and stronger oversight of AI companies.