ElevenLabs partners with UK Government on voice AI for public services
Original: ElevenLabs partners with the UK Government to bring voice AI to public services, as it expands London HQ
ElevenLabs signed an MOU with the UK government to explore voice AI in public services and expand its London presence.
ElevenLabs signed a Memorandum of Understanding with the UK’s DSIT to explore voice AI for public services, accessibility, AI security, and talent development. The work will examine government information access for visually impaired users, older citizens, low-literacy groups, learning differences, and multilingual communities. The company is also expanding in London, moving to a larger HQ and aiming to double UK headcount to 200 this year.
ElevenLabs 宣布與英國 Department for Science, Innovation and Technology（DSIT）簽署 Memorandum of Understanding，目標是探索如何把 voice AI 用於改善公共服務，同時加深 AI 安全研究合作，並投資英國作為 voice 與 audio AI 人才樞紐的定位。這份高層次協議涵蓋三個方向：第一是公共服務與無障礙，ElevenLabs 將與 DSIT 研究 voice AI 如何讓政府資訊更容易取得，特別關注視障者、低識字或有學習差異者、長者，以及英國多語社群，文中也提到 Welsh-language services。第二是 AI security，ElevenLabs 將延伸與 UK AI Security Institute 既有研究，進一步觀察人們如何感知 AI 生成聲音與對話代理，包括是否能辨識正在與 AI 對話，以及這種認知如何影響行為。第三是人才與 upskilling，雙方將合作吸引並培養英國 AI 專業能力，重點放在 voice 與 audio AI，也會探索 AI 如何支援勞動力發展與再培訓。
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